Due to our human crafted manufacturing process, we must insist that all sales be final. With that we unfortunately cannot accept returns or exchanges.
Lighting
We highly recommend hiring a licensed electrician. We have installation instructions for all of our lighting fixtures provided with the product and also available on our website.
Yes, they are all TRIAC or ELV dimmable.
You can order a new cord. Contact sales@hennepinmade.com
Depending on how angled the ceiling is, you might need to use hang straights. Contact customerservice@hennepinmade.com for more information.
Use glass cleaner or diluted white vinegar solution on all glass parts. For everything else use a dust cloth or a cloth damp with only water.
Use a microfiber cloth with glass cleaner or diluted white vinegar solution.
YES to all collections
Everything we make is from hand, the custom nature of our business may require slight adjustments. Slowly shifting the shade holder, rotating the cord, or simply letting gravity apply tension can help. If the light is refusing to hang straight, please feel free to contact us to work through the issue.
No. Installation of all Hennepin Made fixtures require more depth than what's provided by a pancake junction box.
Multi Pendant Canopies
A canopy is a metal plate used to cover a junction box in a ceiling and hang pendant lights and chandeliers.
1. Select the canopy size and finish from our Multi Pendant Canopy selection and add to your cart. 2. Select the individual pendants for the canopy, the amount is dependent on the canopy selected and add to your cart.
Standard cords have an 8' drop length. Lighting fixture sizes are available on their respective product information pages. We also offer fully custom lighting at additional cost.
Yes. Lights using a single pendant canopy can easily be installed on a vaulted ceiling. Multi-Pendant Canopies are a little more complicated, but our custom design department can help find a solution to your specific ceiling.
Custom
Yes, we can assist you with custom arrangements. Custom Canopies are a great way to take our handmade lighting collections and make them your own work of art. To inquire contact sales@hennepinmade.com
Yes, we always leave a little extra cord for adjusting the fixture heights during installation. We also offer custom cord lengths, if you need more than 8ft.
Other
You can contact us here. We will be happy to assist you.
